Terms of Domestic Service

1. Agreement & Hearthly Scope

You agree to these Terms when you select an acceptance control, register an account, or use Services that require acceptance. Merely visiting our marketing website does not establish agreement to terms or provide separate consent required by applicable law.

If a conflict arises between these Terms and a separately negotiated, signed agreement, the signed agreement controls for its subject matter, followed by these product-specific Terms, followed by the general Lod Softworks Terms of Service. Our Privacy Policy explains our information practices; these Terms do not diminish your statutory privacy protections.

2. Eligibility & Family Accounts

You must be legally able to enter into this agreement. If you are under the age of legal majority where you live, a parent or legal guardian must review and agree to these Terms on your behalf and supervise your use.

The Services are not directed to children under 13 unless enrolled through a parent- or guardian-managed arrangement providing legally required parental consent and safeguards. Parents and legal guardians are responsible for the actions of minors they enroll or supervise.

Provide accurate account information, protect your credentials, and promptly notify us if you suspect unauthorized account access. You are responsible for activity you authorize through your account, subject to applicable law, and for complying with the user and sharing limits established for your service.

3. Zero-Knowledge Encryption & Key Custody

Hearthly employs zero-knowledge cryptography. Protected shared content is encrypted on your local devices before transmission. Lod Softworks servers function as an untrusted relay and encrypted storage pool, storing only opaque ciphertext.

Because Lod Softworks does not hold decryption keys, we cannot recover unencrypted data if you and your household members lose all authorized devices and recovery materials. You are responsible for maintaining independent copies of essential information and safeguarding any recovery materials provided by the service.

4. Your Content & Group Sharing

As between you and Lod Softworks, you retain full ownership and intellectual property rights in the content, credentials, notes, schedules, messages, and files you provide (“Your Content”).

You grant Lod Softworks a limited, nonexclusive, worldwide, royalty-free license to host, copy, transmit, format, and display Your Content only as reasonably necessary to provide the Services, fulfill your sharing instructions, protect system integrity, and comply with law.

This license does not authorize selling your content, sharing private data with data brokers, or training general-purpose artificial intelligence models on your private household content.

When you share content within a hearth, you control who you invite. Authorized members of your hearth may view, copy, or interact with shared items according to the permissions configured in the service. Content shared with others may remain accessible to them until removed.

5. Acceptable Use & Prohibited Conduct

Hearthly is intended for lawful, domestic, and private personal group sharing. Lod Softworks maintains zero tolerance for objectionable content and abusive conduct. When using the Services, you agree that you will not store, share, transmit, display, or otherwise facilitate any of the following prohibited content or conduct:

• Illegal Activity & Rights Violations: Violate any applicable local, state, national, or international law or regulation; promote or facilitate illegal acts; infringe another person’s copyright, trademark, trade secret, or other intellectual property rights; or violate another person’s privacy or publicity rights.
• Child Sexual Exploitation & Abuse: Store, share, solicit, or facilitate child sexual abuse material (CSAM), child sexual exploitation and abuse (CSAE), grooming, or any sexualized content involving minors.
• Nudity & Sexually Explicit Content: Store, share, transmit, or promote nudity, pornography, sexually explicit or obscene material, non-consensual intimate imagery, sexually suggestive content, or adult sexual services and solicitation.
• Hate Speech, Discrimination & Harassment: Post, share, or transmit hate speech or content that promotes, incites, or glorifies hatred, violence, discrimination, or disparagement against individuals or groups based on race, ethnicity, national origin, religion, caste, sex, gender, gender identity, sexual orientation, disability, age, or veteran status; or engage in bullying, stalking, threats, intimidation, defamation, or abusive, harassing, or exploitative behavior.
• Violence, Graphic Content & Self-Harm: Store, share, or promote graphic violence, gore, animal cruelty, terrorism, violent extremism, threats of physical harm, unlawful weapons or explosives, or content that encourages, glorifies, or provides instructions for suicide, eating disorders, or self-harm.
• Illegal Drugs, Controlled Substances & Regulated Goods: Promote, sell, distribute, manufacture, facilitate, or encourage the use of illegal drugs, controlled substances, narcotics, or drug paraphernalia, or unlawfully promote, facilitate, or encourage underage use of alcohol, tobacco, nicotine products, e-cigarettes, or prescription medications.
• Gambling & Unlawful Wagering: Conduct, promote, advertise, or facilitate real-money gambling, sports betting, online casinos, lotteries, wagering, or unlawful contests and sweepstakes.
• Fraud, Deception & Unauthorized Access: Engage in fraud, scams, phishing, identity theft, impersonation, or deceptive practices, including storing or sharing stolen credentials, payment data, or unauthorized access information for accounts or systems you do not have permission to access.
• Malware & Security Abuse: Distribute malware, viruses, trojans, ransomware, spyware, or other malicious software, or attempt to probe, scan, reverse engineer, intercept, tamper with, or circumvent Hearthly’s security controls, authentication mechanisms, or cryptographic boundaries.
• Infrastructure Disruption & Spam: Interfere with, disrupt, scrape, or place an unreasonable burden on server infrastructure or network relays; send unsolicited bulk communications (spam); or use messaging or inbound email features to harass others or evade third-party terms of service.

Violations of this section constitute a material breach of these Terms and may result in immediate suspension or termination of your account and access to the Services, and referral to appropriate authorities where required by law.

Report suspected security vulnerabilities, prohibited content, or platform abuse to support@lodsoftworks.com.

6. Communications, Storage & Quotas

Where the Services provide messaging, shared inbox features, or cloud synchronization, those features operate within disclosed storage allowances, retention schedules, and mailbox limits.

Communications features (including inbound email and shared message boards) are shared household resources. Any communication received by a hearth is accessible to all members authorized within that hearth. Senders and members acknowledge that household communications are shared within the designated domestic group rather than an isolated private inbox.

Communications features are provided for legitimate personal and household coordination. We reserve the right to reject messages or transmissions that exceed storage limits, fail security checks, or violate acceptable use policies.

Content may expire and be deleted according to the retention settings applicable to the feature. Items you explicitly choose to save remain stored within the limits of your plan until deleted.

7. Subscriptions & Billing

Hearthly offers a free tier. Upgraded plans, additional storage, or premium features may be offered for a fee.

Before you complete a purchase or enroll in a paid subscription, material terms—including price, billing interval, included features, and renewal terms—will be clearly disclosed. In compliance with the Utah Automatic Renewal Contracts Act and consumer protection laws, we provide advance notice before covered automatic renewals and provide straightforward cancellation methods.

Canceling a subscription stops future renewals, and access continues through the paid period. If you purchase a subscription through a third-party application store (such as the Apple App Store, Google Play Store, or Amazon Appstore), that platform’s commercial terms, in-app billing rules, and refund policies also govern the transaction. Subscription management, renewal toggles, and cancellation must be completed through your platform account settings.

8. Suspension & Termination

You may stop using Hearthly at any time. You may leave groups, delete your account, or remove the application from your devices using available in-app controls or device settings. Deleting an account purges cloud account credentials and cryptographic associations, but does not automatically cancel third-party app-store subscriptions.

You may initiate account deletion directly within the application at any time. If you maintain shared household dependencies (such as active ownership of a hearth or sole guardianship of an enrolled minor), the application will provide clear in-app guidance to resolve those shared dependencies—such as closing the hearth, transferring responsibilities, or designating a replacement guardian—to allow immediate account erasure.

We may suspend or terminate your access—immediately and without prior notice where warranted—for a material breach of these Terms (including violations of Section 5), severe security or abuse concerns, or legal requirements. Where feasible, appropriate, and lawful, we will provide reasonable advance notice and an opportunity to address the concern.

Provisions that by their nature should survive termination—including ownership, warranty disclaimers, liability limits, and dispute terms—continue to apply.

9. Warranties & Disclaimers

Lod Softworks provides Hearthly with the reasonable care and skill required by applicable law. Except for express commitments provided in writing and rights that cannot be lawfully excluded, Hearthly is provided “as is” and “as available.”

To the extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or compatible with every device, or that data will be recoverable if all user device keys and recovery materials are lost.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Lod Softworks LLC and its suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, or data.

Lod Softworks' total aggregate liability arising out of or relating to Hearthly is limited to the greater of (a) the amount you paid us for the Service during the 12 months preceding the event giving rise to the claim, or (b) US $100.

These limitations do not apply to fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, or liabilities that cannot lawfully be limited under applicable consumer protection statutes, including the Utah Consumer Sales Practices Act.

11. Disputes, Governing Law & No Forced Arbitration

These Terms are governed by the laws of the State of Utah and applicable United States federal law, without regard to conflict-of-law principles.

If a dispute arises, we encourage you to contact support@lodsoftworks.com first so we can try to resolve it informally. You and Lod Softworks submit to the nonexclusive jurisdiction of the state and federal courts located in Utah. Consumers retain any non-waivable rights to bring claims in an eligible local small-claims court.

12. Changes & Contact Information

We may update these Terms to reflect technical improvements or legal requirements. When material changes occur, we will provide reasonable advance notice via email or in-app notice, and update the effective date at the top of this page. Changes will not apply retroactively to an existing dispute.